Hi All
Received from my lawyer this morning:
"Thank you for your e-mail with regard to the connection of supplies, however we must inform you that the fees that you paid for connection of these is not related in any way to the fact that the promoter must solve the problem with the gas.
The fees paid are for the tasks involved with the contracting and connecting of the supplies. It is necessary to register with each supplying company, providing them with the necessary documentation to include photocopies of the title deeds, the official certification that the installation of the cables or pipes is correct, NIE numbers, passports etc. All of this must be presented at the offices of the different companies and once this documentation has been given to them a technician contacts us to arrange for us to provide access to the property so that the meter can be installed. It is for all of this service that you have paid the fees.
With regard to Gas Natural, we have presented the necessary documentation and we have also attended the property on two separate occasions to provide access to the technician who on both occasions did not attend. The main office has informed us that there is a problem with the installations made by the builder and for this reason they are not able to connect the gas. This is why we have now requested the builder to resolve this matter.
With regard to the water and electricity, as soon as the builder provides us with the official certification that the installation of the cables and pipes is correct we will be able to organise the connection of these supplies by following the steps as outlined above."
So, not really sure what is actually going on here. so I guess its just wait and see what happens.
Sandra
