From this point Answers are also being provided by Gisella and the After Sales team.Q. Could you please tell me if internet access will be available in our properties at United Golf,and if you know which company would supply internet access?.
A. Almost for sure the internet access will be available in your properties but as it would be supplied only at completion we didn't reach an agreement with any company yet even if probably it will be supplied by telefonica.
Q. Also do you know if the flight paths to the new Corvera airport will they pass over United Golf Resort.?
A. We now have the information regarding the flight path,check the topic board for the flight path information.Or click on the link below.
http://www.murcia-golf.co.uk/Flightpath.htmQ. Is the course a pay and play?
A. The answer to this question can be connected to the previous one as we still don't know who will manage the course and how it will run it and I'll get in contact with you as soon as I know something.
Q. Is the course a municipal one?
A. As far as we know at the moment, the access to the course will be for everyone, even for people who didn't buy a house in our Resort.
Q. Green fees for Owners, preferential tee off times for owners.
A. We don't know yet which fees will have the owners and if they will have preferential tee off times, but surely the owners will benefit of a discount.
Q. We have noticed that the photos on your UGR website haven't been updated since May. Can you please let us know when the next updates are likely to occur.
A. Yesterday I spoke with the person who is charge of the webpage and he told me that he will update the pictures as soon as possible.
Q.How many properties are left on phase 1?
A. The properties left on phase 1 are about 90.
Q. When will phase 2 properties come onto the market?
A. It will come onto the market around October.
Q. What is the expected completion date for phase 2?
A. Phase 2 will probably be completed in December 2008 / January 2009.
Q. Will there be any more apartment blocks on phase 2?
A. Yes, there will be more apartment blocks.
Q. Do United own any of the surrounding land to possibly at a later date make it an 18 hole course?
A. No, the course is not going to pass from a 9 hole course to an 18 hole one.
Q. I got an email today from my solicitor to advise me that he would not recommend a purchase with La Tercia as all the licenses were not in place. This is of concern to us all, we would be grateful if you could confirm what the situation is with all of the licences.
A. Concerning the licence of the golf course, as we have obtained a general licence (Plan General) for the whole development which includes the project of the golf course, we are not going to have any problems in getting the actual licence, which in fact we are expecting to receive in about 2 weeks. I'll get in contact with you as soon as we receive it.
Q. We have been told that as purchasers of property on La Tercia we will be entitled to a discount when using the golf facility. Could you confirm that this privilege is only being offered to La Tercia owners and will not be available to surrounding developments, such as La Tercia Real?
A. Yes, I can confirm that the discount that you will be entitled to as purchasers of our properties will only be offered to La Tercia owners and members of the golf club and not to the purchasers of the other developments.
Q. Can UGR close the utility room of our apartment?
A. It is not possible for us the developer to close the utility area because of the construction licence but if you want you can close it by yourself when the construction is completed.
Q. Is the garden company going to organise the barbecue, to build a bigger porch..?
A. No, the garden company is going to organise only the garden (grass, plants, paving..). Concerning the barbecue, you have to contact somebody by yourself whereas as far as the porch is concerned you have to ask a building licence to the townhall and then in case there's no problem, contact somebody to build it for you.
Q. What about the floor and granite of the kitchen of the Green?
A. I can confirm you that they will be changed not only in the villas but also in the apartments. The girl who is in charge of defining this matter is still on holiday and when she will be back I'll try to find out for you which will be the new colour.
Q. Which is the difference between a residential home and a holiday home?
A. The main difference between the 2 houses is that in a residential home you have tax exemption whereas in a holiday home you don't have tax (fiscal) benefit.1)
Q: How does the 10 year building guarantee operate? A: Ley 38/1999, de 5 de noviembre, de Ordenación de la Edificación
Artículo 19. Garantías por daños materiales ocasionados por vicios y defectos de la construcción.
Seguro de daños materiales o seguro de caución, para garantizar, durante diez años, el resarcimiento de los daños materiales causados en el edificio por vicios o defectos que tengan su origen o afecten a la cimentación, los soportes, las vigas, los forjados, los muros de carga u otros elementos estructurales, y que comprometan directamente la resistencia mecánica y estabilidad del edificio.
Article 19. Garantee for the material damages due to building defects.
Material damages insurance or bail insurance, to guarantee, during ten years, the compensation for the material damages of the building due to defects that have been brought about or that affect the foundation, the supports, the beams, the frameworks, the loading walls or other structural elements, and that directly compromise the mechanical resistance and stability of the building.
Q: Who monitors the construction work of the buildings?
A: The technical control body (OCT-Organismo de control tecnico) is in charge of certifying with a report that the construction has been correctly executed.
Q: How many properties are there on phase 1,and how many are there on phase 2?
A: On phase 1 there are 595 properties whereas on phase 2 there will be about 450 properties.
Q: Is there a possibility that a web cam could be installed at the site to monitor the progress of the development through to completion?
A: We are sorry but after studying the possibility of installing a web cam at the site, the general director decided not to put it. Anyway we will do our best in keeping updated the pictures of the development of the construction on our web page.
Q: How many swimming pools are there on phase 1?
A: On phase 1 there are 7 swimming pools. 21/09/06
Q: Is there an option for owners to change the tiles in the bathroom, at an extra cost to ourselves?
A: I'm sorry but I think it's not possible because it's our first golf resort and don't have the department of the "extras" yet. 21/09/06
Q: When we signed for our apartment (Block 5 Swing M15 C) in May 06, it was explained to us that Block 6 would be repositioned slightly further away from block 5 this was due to close proximity and view restrictions. Can you confirm whether this is happening, happened or not going to happen.
A: Block 6 will probably be repositioned slightly further away from block 5, but unfortunately I can't confirm it yet. Anyway your sales agent should have told you that we have the right by law to modify a bit the project until completion because we don't know how the earth is going to react while digging and moreover the scale model is just an almost faithful representation of the actual realisation. 21/09/06
Q: When will construction begin on apartment blocks M12 B9, and M12 B11?
A: I don't know exactly when it will start but I can assure that it will start very soon because now we are erecting M12 B8. 21/09/06
Q: Have you received the golf licence?
A: The lawyers of the townhall are doing all the legal procedure in order to give the licence to us but we don't know exactly when we are going to receive it. Anyway don't worry about it because as Teresa told you the golf course is already taking shape and it will be finished on time. 21/09/06
Q: Will there be any screening from the roads or fencing for when residents are swimming?
A: The swimming pools will be fenced all around. 21/09/06
Q How does the apartment garden boundaries will be separated? What will be used to separate the gardens?
A: Villas: low wall revetted in stone plus a green metallic fence
Buildings: GREEN, TEE, SWING and LINKS - Balaustrade 1 mt around the perimeter of the gardens at the ground floors.
- Ground floor gardens: a strip of 2 mt of ground and the rest will be paved.
- The ground floor apartments do not have exit through the garden. 21/09/06
Q: Will the resort be closed?
A: The resort will be fenced completely and at the entrance, at the 2 access streets will be put a barrier with a gate keeper who will check the entrance of the people. 21/09/06
Q: What about the comercial area?
A: Dimension: 3.600 sqm (about 500 sqm in height)
Ground floor: 2.750 sqm / 20 shops
First floor: 850 sqm / 6 shops
7) Q: What about the sport area?
A: It consists of 2 buildings, different courts and a stand:
- Building 1: changing room plus a small gym
- Building 2: cafe plus a social club (where the neighbours can meet)
- Multi-purpose sports field (football, basketball..)
- 2 tennis courts
- "Padel" court
- Petanque
- Bilateral stand with views to the multi-purpose sports field and to one of the tennis courts.
Q: What about the clubhouse?
A: - "Water driving range"
- Changing room
- Shop & a caddie master
- Storeroom for the golf clubs
- 1 terrace upstairs (from which you can see the golf course)
- 15 places where you can hit the golf balls with possibility to install more places on the 1st floor
- car-park for the golf buggies.
Q: Could you please let us know if many Spanish or other Europeans have purchased property at La Tercia? The other purchasers we have had contact with so far mostly appear to be from the U.K. We are hoping there will be a good mix of people from all over Europe.
A: As far as I know the majority of our clients comes from the U.K., but there are as well some Spanish, Irish, Dutch, Norwegian and Indians buyers.
Q: Gisella, would it be possible to send us a picture or colour sample of the dark brown kitchen cupboards that UGR will now be installing in the apartments? Do you think this may make the kitchens feel dark and smaller? Why have UGR decided to change this?
A: I'm sorry but I don't have any picture or colour sample so far to send to you, but if you would like to have an idea about the colour I suggest you to visit our webpage and click on United Design and pay attention to the dark brown drawers of the kitchen, this is the colour that the kitchen furniture will have. Personally, I don't think that all this will make the kitchen look dark and smaller, all the contrary, in fact the reason why we decided to change is to enhance the constrast between the furniture and the topmarble (grey, brown and white, a bit shining) and the marble of the floor that we are going to put.
Q: Do you know the reason why some of the apartments close to the commercial area will not be part of the Phase 1 handover? We thought it was UGR's intention to hand over all this area at the same time.
A: It is, all the area around the commercial area belongs to the 1st phase.
Q: Have you heard anything more from the architect about the location of the play areas? We would love to know his thinking behind putting these so close to the apartments.
A: About the position of the swimming pool and the children playground, when you bought your property the location of the children playground was not defined yet and the architect decided the actual location of the swimming pools and the children playground according to the land conformation (its pendence). Anyway as far as our architect told me, the children playground will be located ABOUT 30 or 35 sqm away from the houses which means that they will not be so close as it appears to be on the masterplan.
Q: Any idea when we will be receiving the welcome packs?
A: No, I'm sorry.
Q: Gisella, we know that UGR will be installing air conditioning units in each of the apartments and houses. What we wanted to know was, will they have a mechanism like you get in hotels whereby if someone leaves the windows open, or when they go out for the day, the air conditioning automatically shuts off. If not, will there be an option to have this installed?
A: I'm sorry but the air conditioning units that we are going to install will not have this kind of mechanism, because the low price of the properties doesn't give us the margin of installing this kind of air conditioning units.
Q: Why have UGR taken the water away from the golf course? Only a couple of months ago you stated that this would not be happening, and that only minor changes to the course may occur. As far as we are now concerned, this now makes the course no better than a pitch and putt. Who would seriously want to play this course?
Q: Has the course designer Mr Jose Gancedo made these changes? Does he believe this makes this a better course?
A: The lakes of the golf course have changed in shape because of the very high salt quantity (content) of the soil which could damage the golf course and not because of the water issue, but we put as many lakes as possible, moreover the aquatic driving range (full of water) has been confirmed and it's going to be the 1st one in Spain. Attached you will find the new masterplan, anyway I would like to remind you that "the details and pictures in this document are purely for informative purposed and have no contractual value. The development management may, at their discretion, introduce changes for technical, commercial and legal reasons."
Q: Just what other MAJOR changes are UGR planning between now and Dec.07?
A: I still don't know which changes UGR will do, but as I wrote you before "the development management may, at their discretion, introduce changes for technical, commercial and legal reasons until completion."
Q: Can you tell me who will own the land that the golf course is on?.Do you know yet, who will manage the golf course.
A: I think that UGR will own the land, but I'm not sure about it. As far as I know by now UGR will manage the golf course, but it could still be changed.
Q: Can you tell me if the aqua driving range will have high netting around the edge or will it be an open design?.
A: Around the aquatic driving range there will probably be some plants, but we don't know yet if there will be a high netting around it.
Q: Can you tell me if the Golf course licence has been issued yet from the town hall?.
A: The golf licence is being processed, we have now received the positive Declaration of Environmental Impact which is preliminar to the delivery of the golf licence, as a cosequence we are expecting to receive it very soon. If you wish we will let you know as soon as we receive it.
Q.How will the site be supplied with water for human use?.
A.Once you've signed your contract and before you move in you will need to contact the water company to conect your water. The same applies to electricity and gas.
Q.How will the water from the recycling plant be treated,If the water is not efficiently treated there will be plenty of opportunity for airborne disease from the water?.
Q.What plans are in place in case the recycling plant breakdowns, and starts to give out dirty water?.
Q.How will the soilid waste be removed from the sewage plant?.
A.Answer applies to Q. 2,3 & 4: All of this has to be done to a set standard according to law. I don't yet have the details of this.
